eSuite

Intuitively designed for the marketing teams of today

eSuite is our client portal that provides 24/7 access to marketing information, data, reports and template e-library. Start a new project or view the results of your most recent blasts and key campaign information by the minute on eSuite’s Cyberboard.

• Real Time eMail Dashboard
• 24/7 Access
• Up to the Minute Campaign Tracking

VIP Notify

The Power of the Element of Surprise

Our guest recognition program gives your team the resources to create guest moments that matter. VIPNotify gives you the ability to customize guest recognition  at the property level. VIPs are identified in the nightly PMS flow, and automated emails notify property contacts of incoming VIPs arriving within the next 7 to 10 days.

• Identification of VIP Guests
• Customized for Property Needs
• Automated Daily Notifications

Tailored Programs Packaged for You

TURNKEY Programs

Our customized TURNKEY Programs are designed to enhance your guest communication strategy. These email programs are available for a variety of guest connection scenarios. Designed to support your existing quarterly marketing efforts and focus on key segments that often fall off the radar.

  • Pre Sell
  • Post Stay
  • Same Time Last Year
  • Birthdays/Anniversaries

View a Campaign

LIFECYCLE Programs

An enhanced multi-touch marketing strategy created to support your CRM platform and customized for your needs.

  • First Time to Life Time
  • OTA Conversion Program
  • Group to Transient
  • Custom Bounceback Program Build Your Own

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eSurvey

Find Out the Why

Surveys for a variety of scenarios that drive smarter solutions. View your results real time from your desktop or mobile phone with 24/7 web access to responses and custom charts that tell your data story.

  • Real Time Access to Responses
  • Surveys for All Audiences: Guests, Ownership and Locals
  • Pre Defined Responses

eHunter

Facilitate optimization and management of website leads with eHunter, an automatic pop-up window that captures your most engaged web visitors’ relevant data in a simple form. Target the right visitors at the right time. Watch as your website subscription rates increase by an average of over 200% per month.

  • Hunt Down Qualified Leads
  • Convert Website Visitors into Subscribers
  • Increase Volume of Web Opt- Ins

eConcierge

A customized, automated responsive web form allows guests to view their arrival information, book outlet reservations and make special amenity and service requests prior to their arrival.  eConcierge gives your team valuable insight to enhance guest experience, as well as driving ancillary revenue and promotion of property services.

  • Customized to Meet the Needs of Your Property
  • Mobile Responsive
  • Each Submission is Delivered to a Designated Email Address

LEADGen

Targeted email campaigns to generate group and meeting leads with coordinated sales outreach to new and existing prospects.

  • Generate group business through outreach to an existing contact list
  • Reach new leads through strategic acquisition of new prospect lists
  • Pre-designed promotions automatically deployed to desired contacts